For Recruiters
Based in Sydney, Australia.
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Schedule an introductory call. Available via Zoom or Google Meet.
Current Role
End User Engineer - managing cloud services, endpoint devices, identity, and enterprise administration.
Key Skills
Microsoft 365AzureEntra IDIntunePowerShellServiceNowActive DirectorySCCMAutomationCloud Infrastructure
Experience
End User Services Technician
Apr 2025 — PresentKainga Ora — Housing New Zealand
Enterprise identity & access management, endpoint management via Intune, Windows 11 migration for 3,000+ devices, and platform decommissioning saving NZD $200k annually.
Technical Service Analyst
Jul 2024 — Apr 2025Auckland Council
L1 escalation point for 10,000+ users, knowledge base management, email security administration via Mimecast, and data restoration using Splunk.
Administrator — End User Services & L1 Helpdesk
Apr 2022 — Jun 2024Kainga Ora — Housing New Zealand
First point of contact for 5,000+ users, asset registration in ServiceNow, and application support for Microsoft 365, Adobe Creative Cloud, and AutoCAD.